What are the Stage 3 (Request for Review) grounds?
A Request for Review is the last internal stage at the University. Your Request for Review will be considered by the Student Appeals and Complaints Officer. This will need to be submitted within ten working days of receiving your Stage Two outcome.
You may request such a review on two grounds;
a. Correct procedures were not followed by the University in the consideration of the case at Stage 2 and this significantly affected the outcome
and/or
b. There is new information that could not be provided earlier, and this significantly affects the outcome
What do I need to do to submit a Stage 3 (Request for Review)?
If one or more of the above grounds fits your case, you will need to;
- Complete a Request for Review Form explaining in detail why you believe that 1 or more of these grounds applies to your case.
- Submit your Student Request for Review Form with any supporting evidence to studentappealsandcomplaints@northumbria.ac.uk
When will I get a decision on my Stage 3 (Request for Review)?
You should normally be notified in writing of a decision on your review within 20 working days.
What can I do if my case does not fit any of the grounds?
You could take your case to the OIA (Office of the Independent Adjudicator). You will need to email studentappealsandcomplaints@northumbria.ac.uk to request a Completion of Procedures Letter.
What can I do if my Stage 3 (Request for Review) is rejected?
You could take your case to the OIA (Office of the Independent Adjudicator). You will need a Completion of Procedures Letter, but you should receive this with your Stage Three Request for Review outcome.
The Advice Team are here to help you with your case. For personalised advice or to ask further questions please email su.advice@northumbria.ac.uk